Support
Write to support@benefactorintelligence.com. We aim to respond within one business day.
Include your organization name and, where the question is about a specific prospect, alert, or Brief, the page you were looking at. That is usually enough for us to reproduce what you saw.
Things you can do without us
- Change your card, view invoices, or cancel your subscription from the billing page in your account.
- Turn the weekly digest email off from your profile page, or from any digest we send.
- Read the billing policies for pricing, renewal, cancellation, and refund terms.
Reporting something wrong in a Brief or an alert
Every claim we publish carries a link to the source it came from. If a claim does not match its source, or the source itself is wrong, send us the prospect and the claim and we will correct it.